Arvest Bank Offers Assistance to Customers Affected by Shutdown

Wednesday, January 09 at 04:00 PM
Category: Arvest News

Arvest Bank wants to advise any loan customers dealing with a reduction in income due to the current government shutdown that help is available for those who need assistance. Customers who have concerns about their loan obligations are encouraged to contact the bank during normal business hours to discuss their options.

  • Any affected Arvest Mortgage customers can call (800) 232-5524 or visit the Arvest website to learn more about hardship assistance due to the shutdown, natural disasters or other loss of income.
  • Arvest customers with concerns about other Arvest personal loan types (auto, home equity, debt consolidation, etc.) are encouraged to call (855) 303-5479. 
  • Arvest consumer and business credit card customers should call (800) 356-8085.
  • Business customers with business and/or commercial loans should contact their local Arvest banker.

Arvest Bank understands the uncertainty created by an interruption of income by situations like this, and is committed to helping those customers who need assistance through this difficult time.

 

Tags: Arkansas, Credit Cards, Debt, Kansas, Lending and Financing, Missouri, Oklahoma
 

Arvest Branches Closed Jan. 21

Tuesday, January 08 at 06:00 AM
Category: Arvest News

In observance of Dr. Martin Luther King, Jr. Day, all Arvest branches and the customer service line will be closed on Monday, January 21.

We will resume normal hours on Tuesday, January 22.

For your convenience, you can bank 24/7 using:

Thank you for being a loyal Arvest customer! We appreciate your business.

 

Tags: Arkansas, Holiday Hours, Kansas, Missouri, Oklahoma
 

Arvest Bank Announces New Executive Positions

Wednesday, December 19 at 09:00 AM
Category: Arvest News

Arvest Bank is pleased to announce Rodney Shepard and Laura Andress have been named to newly created positions that focus on the experiences of both its customers and associates.

Shepard, previously president and CEO for Arvest in Fort Smith and the River Valley, will serve as the Chief Customer Experience Officer (CXO), effective Jan. 1. In his new role, Shepard will be responsible for maintaining a strong relationship between Arvest and its customers, and managing the overall day-to-day experience for customers and associates. Specifically, he will work with management at all levels to maintain a consistent, customer-first mentality across the bank’s physical and digital channels.

Andress, currently executive director of group human resources, will assume the title of Chief People Officer (CPO) on Jan. 1. Among other duties, Andress will be responsible for developing and executing a human resource plan of action in support of Arvest’s strategic direction. Andress will work specifically in the areas of succession planning, talent management, organizational and performance management, training and development, benefits and compensation, and associate communication.

Shepard has been with Arvest Bank for more than 25 years, and is being replaced as president and CEO in Fort Smith and the River Valley by Roger Holroyd. Shepard earned an associate degree at Carl Albert Junior College, a bachelor’s degree in management at Northeastern State University, and a master’s degree in business administration from Webster University. Additionally, he is a graduate of the Graduate School of Banking at LSU and the Mid South School of Banking at Christian Brothers University.

Shepard currently is a member of the board of directors for Mercy Health Fort Smith Communities, the University of Arkansas – Fort Smith Foundation, the Fort Smith Boys and Girls Club, and also serves on the Community Bankers Council for the American Bankers Association. Among other civic endeavors, he is a past chairman of the board for the Fort Smith Regional Chamber of Commerce, has worked on behalf of the United Way, the Fort Smith Riverfront Blues Society, the Single Parent Scholarship Fund, and was presented the Carl Albert State College Distinguished Alumni Award in 2006. Shepard and his wife, Lisa, live in Fort Smith and have two children.

Andress joined Arvest in 2004 – following 13 years as an attorney and partner at a Fayetteville law firm – to become director of group human resources. She earned both a bachelor’s degree in psychology and a law degree at the University of Arkansas. During her time as an attorney, Andress was licensed by the United States District Court for the Eastern District of Arkansas, the United States District Court for the Western District of Arkansas, and the United States Court of Appeals for the Eighth Circuit.

As director and executive director of human resources at Arvest, Andress has been charged with managing risk and building programs to develop talent and increase communication and associate engagement across the organizational footprint. Andress lives in Springdale and has two children.

Tags: Arkansas, Arvest, Kansas, Missouri, Oklahoma
 

Arvest Bank Welcomes Kevin Rooney

Friday, December 14 at 09:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce the hiring of Kevin Rooney.

Rooney will serve as senior vice president and commercial banker.

“Kevin has an established track record of capital-raising and assisting clients with strategic initiatives,” said Brian Lee, executive vice president and commercial loan manager. “He is a leader who has continually demonstrated the ability to uncover and serve the needs of his clients during his career. We’re thrilled to add him to the Arvest team of experienced commercial bankers.”

Rooney most recently worked as a senior vice president, relationship manager with Bank of America Merrill Lynch, where he helped build and expand the Great Plains region. Rooney also spent time with Aquila, Inc., practicing mergers and acquisitions work. He is a corporate finance professional with extensive commercial and investment banking experience.

Among other civic endeavors, Rooney currently serves on the National WWI Museum and Memorial board of trustees and on the Eisenhower Foundation board of directors.

Rooney earned bachelor’s and master’s degrees from the University of Notre Dame. He is based at the Arvest branch located at 6300 Nall Ave. in Mission, Kan.

Tags: Arvest, Kansas, Kansas City, Missouri
 

Arvest Mortgage Sets Purchase-Money Record

Thursday, November 01 at 02:00 PM
Category: Arvest News

Arvest Bank announced today its mortgage division has originated more than $1 billion in purchase-money mortgage loans in 2018, the third time it has done so in its history.

Arvest hit the $1 billion mark on Sept. 26, more than three months earlier than the previous two times it reached that milestone. Purchase-money loans are used to buy a home, as opposed to refinances and other types of loans.                       

“Home sales are driving the majority of our mortgage business this year, and reaching this $1 billion milestone has been even more remarkable given the rising interest rates and the housing inventory issues in some of our markets,” said Steven Plaisance, president and chief executive officer of Arvest’s mortgage division.

Arvest regularly originates more than $1 billion in mortgage loans – both purchase-money and refinances – having done so earlier in 2018 for the 16th consecutive year.

“Our team of mortgage professionals – from the start of your home loan process through servicing those loans long after you close it – are well-qualified to handle all the unique needs we see on a day-to-day basis,” Plaisance said. “Our mission statement of ‘People helping people find financial solutions for life’ is central to the mortgage services we offer and the team we build to execute those services.”

As of Sept. 26, Arvest had closed a total of 5,519 purchase-money loans with total loan value of $1,002,521,772. As of the same date in 2017, Arvest had closed 4,938 purchase-money loans with total loan value of $857,159,409. This year’s numbers represent an 11.7 percent increase in number of loans and a 16.9 percent increase in volume.

“We are privileged to work with so many Realtors®, brokers, builders and other housing professionals in all of our markets,” Plaisance said. “Being available to all of them and offering a variety of mortgage solutions for all of the communities we serve benefits everyone involved.”

Arvest is unique among most local lenders in that it services 99 percent of its mortgage loans, meaning that customers make their payments to Arvest and deal with Arvest for any needs after their loan closes.

Tags: Arkansas, Arvest, Kansas, Missouri, Mortgage, Oklahoma

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